Exchange or store credit for eligible items may be done within 7 days of the date of purchase. Items must be brought back in their original condition, unwashed and unworn with tags attached. SALE items purchased online will be honoured by the 7 day exchange or store credit policy.
All clearance/sale items (purchased in store), swimwear, intimates, jewelry, cards, stationary, body products, and hair accessories are final sale. No returns or exchanges can be made.
Return process must begin within 7 days of receiving parcel, this does not include shipping time back to us. Customers are responsible for shipping their own return.
Damaged or Faulty Clothing
If you receive clothing that is damaged or faulty upon arrival please contact us. Every effort will be made to provide you with an exchange, if the item is unavailable we are happy to refund the customer to their original form of payment. All clothing is inspected for flaws but sometimes we miss things! However, no returns will be accepted for clothing damaged by wrongful use, improper wash and care, or regular wear and tear.
We want our customers to LOVE their purchase and will always do our best to make sure you are taken care of! Never hesitate to reach out to us.