At this time, we are only offering store credit for any returned items. All items returned must be unwashed and unworn. Shoes must be returned in their original box. All in-store purchases must have receipt in order to process the return.
Due to our quick product turnover all orders must be returned within 7 days of purchase. Any returns after the 7 day window will not be accepted.
All clearance/sale items, swimwear, intimates, jewelry, cards, stationary, body products, and hair accessories are final sale. No returns or exchanges can be made.
Return process must begin within 7 days of receiving parcel, this does not include shipping time back to us.
To start the refund process please contact us at firstname.lastname@example.org
Online purchases will be refunded onto an electronic gift card sent via email.
Damaged or Faulty Clothing
If you receive clothing that is damaged or faulty upon arrival please contact us. Every effort will be made to provide you with an exchange, if the item is unavailable we are happy to refund the customer to their original form of payment. All clothing is inspected for flaws but sometimes we miss things! However, no returns will be accepted for clothing damaged by wrongful use, improper wash and care, or regular wear and tear.
We want our customers to LOVE their purchase and will always do our best to make sure you are taken care of! Never hesitate to reach out to us at email@example.com